Question 1

How does ANI work for Employers?

Accepted Answer

Employers enroll in ANI by either purchasing annual employee licenses or by purchasing company-wide visits, which any employee can access through the app.

Question 2

How much do I need to invest?

Accepted Answer

Investment varies according to your employee base, your selected license tier, and/or the number of company-wide visits purchased.

Question 3

How does payment work?

Accepted Answer

We issue an invoice with all the payment details once the enrollment method and scale have been finalized. The invoice is made available via email, and you can pay through a bank transfer or credit card (additional fees applied). Payment must be made before your employees signup for the app. We’ll send you a recap of all this information by email as part of your onboarding process.

Question 4

What’s included in enrollment?

Accepted Answer

Your enrollment includes employee app access, all pre-purchased visits, the ability for employees to purchase discount tickets independently, and access to usage and enrollment data sent by the ANI team.

Question 5

Can I purchase additional visits throughout the year?

Accepted Answer

Yes, you can add more company-wide visits throughout the year, but you can not add additional visits to individual employee accounts once they’ve already signed up. Employers can only add visits to individual employee accounts once a license has been renewed.

Question 6

Can I pay only for my employees that sign up for ANI?

Accepted Answer

Both license and company-wide enrollment methods have minimums based on your employee base.

Question 7

Does the employee have to pay anything to ANI?

Accepted Answer

The employee only pays if they choose to use more visits than your enrollment plan initially allocates them

Question 8

Can we pay more than the standard fee, so our employees won’t have to pay anything?

Accepted Answer

You can purchase higher-level license tiers, which come with more preallocated visits. Additionally, you can add more visits to your company-wide plan throughout the year. Our team will inform you when company-wide visits begin to run low.

Question 9

What are the payment methods available to my employees?

Accepted Answer

The payment method available will be credit or debit card

Question 10

Can ANI be extended to my employees’ spouses or dependents?

Accepted Answer

No, not currently. For now, Employees can use more than one ticket when visiting partner institutions. We aim to include the option to add spouses and dependents in the future.

Question 11

How do I manage ANI?

Accepted Answer

Email our team at contact@alwaysani.comi(contact@alwaysani.com)f you’d like to make changes to your plan. Enrollment and anonymized usage data will be sent to your team on a monthly basis.

Question 12

How will ANI be launched after signing the contract?

Accepted Answer

Right after signing the contract, we’ll provide your team with communication and socialization materials, as discussed during enrollment discussions, and enable your employees to signup for the app.

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